Mission & Core Values | Pump Tech Inc. | Integrity, Precision & Service

Our Mission

At Pump Tech Inc., our mission is simple yet powerful:

To deliver complete, trustworthy pump service and manufacturing solutions that exceed customer expectations — every time.

We believe that precision, transparency, and responsiveness are the foundation of lasting relationships. Every project, from a small municipal pump rebuild to a large-scale industrial overhaul, receives our full attention and expertise.

Our goal is to keep the industries of West Virginia, Kentucky, Ohio, and Indiana running strong through reliable workmanship, innovative solutions, and a commitment to doing things the right way.

Our Core Values

1. Integrity in Every Decision

Integrity isn’t just part of our business — it’s the foundation of everything we do. We communicate openly, price honestly, and stand behind our work. If we say it’ll be done right, it will be.

2. Precision and Quality

We are dedicated to providing OEM-quality repairs, rebuilds, and parts. Our technicians follow strict quality standards and provide full documentation for every project, ensuring accuracy, traceability, and long-term reliability.

3. Customer Commitment

Every client matters. From the first phone call to project completion, we treat each customer with the same care and respect — offering clear communication, practical solutions, and on-time delivery.

4. Safety and Responsibility

Pump Tech prioritizes the safety of our employees, customers, and environment. Our team follows strict OSHA and facility-specific safety protocols during shop work and on-site field service operations.

5. Continuous Improvement

We are never satisfied with “good enough.” Pump Tech invests in new technology, equipment, and training every year to improve service quality, reduce turnaround times, and expand our technical capabilities.

6. Regional Pride

Born and built in Milton, West Virginia, Pump Tech is proud to serve the communities and industries that fuel our region. We believe in strengthening local economies by delivering dependable service and creating long-term partnerships across WV, KY, OH, and IN.

Our Vision for the Future

As we continue to grow, our focus remains on providing industry-leading quality with a personal touch.
We aim to be the most trusted name in pump service and manufacturing throughout the Midwest and Appalachian regions — known for our honesty, precision, and commitment to our customers’ success.

A Team That Lives Our Values

Our employees embody the same principles that Pump Tech was founded on — professionalism, pride, and accountability. Whether machining a precision shaft, balancing a rotor, or performing a field installation, every member of our team takes ownership of the result.

We don’t cut corners. We don’t make excuses. We deliver dependable service and lasting value on every job.

Request a Quote or Contact Our Team Today

Partner with a company that values honesty, craftsmanship, and precision. Contact Pump Tech Inc. today for expert service you can trust.

📞 Call (304) 743-6572 or (866) 513-0574
📧 Email: info@pumptechwv.com