Mission & Core Values | Pump Tech Inc. | Integrity, Precision & Service
Pump Tech Inc. is dedicated to providing reliable, high-quality pump repair and manufacturing services guided by integrity, precision, and customer commitment across WV, KY, OH & IN.
Our Mission
At Pump Tech Inc., our mission is simple yet powerful:
To deliver complete, trustworthy pump service and manufacturing solutions that exceed customer expectations — every time.
We believe that precision, transparency, and responsiveness are the foundation of lasting relationships. Every project, from a small municipal pump rebuild to a large-scale industrial overhaul, receives our full attention and expertise.
Our goal is to keep the industries of West Virginia, Kentucky, Ohio, and Indiana running strong through reliable workmanship, innovative solutions, and a commitment to doing things the right way.
Our Core Values
1. Integrity in Every Decision
Integrity isn’t just part of our business — it’s the foundation of everything we do. We communicate openly, price honestly, and stand behind our work. If we say it’ll be done right, it will be.
2. Precision and Quality
We are dedicated to providing OEM-quality repairs, rebuilds, and parts. Our technicians follow strict quality standards and provide full documentation for every project, ensuring accuracy, traceability, and long-term reliability.
3. Customer Commitment
Every client matters. From the first phone call to project completion, we treat each customer with the same care and respect — offering clear communication, practical solutions, and on-time delivery.
4. Safety and Responsibility
Pump Tech prioritizes the safety of our employees, customers, and environment. Our team follows strict OSHA and facility-specific safety protocols during shop work and on-site field service operations.
5. Continuous Improvement
We are never satisfied with “good enough.” Pump Tech invests in new technology, equipment, and training every year to improve service quality, reduce turnaround times, and expand our technical capabilities.
6. Regional Pride
Born and built in Milton, West Virginia, Pump Tech is proud to serve the communities and industries that fuel our region. We believe in strengthening local economies by delivering dependable service and creating long-term partnerships across WV, KY, OH, and IN.
Our Vision for the Future
As we continue to grow, our focus remains on providing industry-leading quality with a personal touch.
We aim to be the most trusted name in pump service and manufacturing throughout the Midwest and Appalachian regions — known for our honesty, precision, and commitment to our customers’ success.
A Team That Lives Our Values
Our employees embody the same principles that Pump Tech was founded on — professionalism, pride, and accountability. Whether machining a precision shaft, balancing a rotor, or performing a field installation, every member of our team takes ownership of the result.
We don’t cut corners. We don’t make excuses. We deliver dependable service and lasting value on every job.
Request a Quote or Contact Our Team Today
Partner with a company that values honesty, craftsmanship, and precision. Contact Pump Tech Inc. today for expert service you can trust.
📞 Call (304) 743-6572 or (866) 513-0574
📧 Email: info@pumptechwv.com

14503 US Route 60 Milton, WV 25541
Office: 304-743-6572
Toll Free: 866-513-0574
Fax: 304-743-6573
Email: info@pumptechwv.com

